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Whether it is help with general admin, or specialist tasks such as social media management, a VA has the expertise to take on many common business processes on your behalf. A VA takes direction from you, so when you want help, you send your VA tasks for completion.

An online business manager is less task-oriented than a VA; rather, they focus their expertise on helping you manage your business to drive growth and increase revenue. Partnering with an OBM means you allow them to understand your business inside and out and use their knowledge to work independently and manage things as they see fit.

Executive support involves providing high-level administrative assistance to business leaders. This includes managing emails, scheduling appointments, organising travel, coordinating collaborations, and implementing efficient systems for task management.

We can manage emails, diaries, travel arrangements, customer enquiries, social media, documentation, project coordination, and community engagement. We also implement productivity strategies and serve as an accountability partner.

Firstly, congratulations. It’s a big thing to hand over a piece of your business-baby and let someone else do the doing.

Secondly, you’re in the right place. Let’s chat about where you’re at, how you’re feeling, and what kinds of things you can let go of.

As part of your onboarding, you’ll determine the preferred method of communication. This could be through email, messaging platforms such as Slack, project management tools, or regular video calls.

Here are some steps you can follow:
1. Clearly define the tasks and responsibilities that you expect your Virtual Assistant to handle. Be specific about what you need them to do, the deadlines, and any other relevant details.
2. Communicate effectively and use communication tools to stay in touch. Clearly communicate your expectations, provide feedback, and address any concerns promptly.
3. Set realistic goals and deadlines. Make sure they have a clear understanding of the time frame and prioritise tasks accordingly.
4. Provide detailed instructions when assigning tasks to ensure clarity.
5. Regular check-ins and progress updates with your Virtual Assistant to discuss progress, address any questions or concerns, and provide feedback.
6. Use project management tools to assign tasks, track progress, and manage deadlines. Tools like Trello, Asana, or TickTick can help streamline communication and keep everyone organised.
7. Encourage proactive communication.
8. Monitor their performance to ensure they are meeting your expectations. Provide constructive feedback and offer guidance when needed. Don’t forget to recognize and appreciate their efforts to keep them motivated and let them know they’re appreciated.
9. Be flexible and adaptable. This is hugely important. Understand that your VA may have other clients or commitments. Be flexible and adaptable when it comes to workload adjustments, especially during busy periods or unforeseen circumstances.
10. Building a positive working relationship is essential for effective workload management. Treat your Virtual Assistant with respect, appreciate their contributions, and create a supportive work environment.

Yes. Virtual business support is here to help you navigate the short term and long term components of your business. There are humans that specialise in Launch Project Management, or you can have Operations Managers that may also have these skills.

Contracts are crucial when hiring a virtual assistant. Most often, your VA will have a standard agreement that outlines boundaries and expectations. A contract will also define the terms of engagement, compensation, confidentiality, and any other specific requirements. The contract should clearly outline the responsibilities and limitations of both parties.

Great question!

1. Cost-effectiveness: Hiring a VA can be more cost-effective than hiring an in-house employee. VAs typically work on a contract or freelance basis, which means you don’t have to deal with paying their tax, insurance, leave, or super entitlements.
2. Flexibility: VAs offer flexibility in terms of working hours and availability. They can work remotely from anywhere in the world, allowing you to access their services regardless of time zones or geographical locations.
3. Specialised skills: VAs often have specialised skills in specific areas such as social media management, content writing, graphic design, or customer support. By hiring a VA with expertise in a particular field, you can benefit from their knowledge and experience without having to train an in-house employee.
4. Increased productivity: VAs can help increase your productivity by taking care of time-consuming tasks, administrative work, or repetitive processes. This allows you to focus on core business activities and strategic decision-making.
5. Scalability: VAs can easily adapt to your changing needs. Whether you need assistance for a short-term project or ongoing support, you can hire virtual assistants on-demand and scale up or down as required.
6. Reduced management responsibilities: When you hire an in-house employee, you are responsible for managing their workload, performance, and training. With a VA, these responsibilities are often taken care of by the virtual assistant themselves or the agency they work for, freeing up your time and energy.
7. Access to a larger talent pool: Hiring a VA gives you access to a global talent pool. You can choose from a diverse range of skilled professionals who may bring unique perspectives and ideas to your business.

Book a connection call to discuss your needs and if we’re a good fit for one another, we’ll set up a customised support package. This initial chat helps determine the best approach to streamline your operations and enhance your business growth.